💰 BALANCE SYNC · TROUBLESHOOTING

Lédger® Live not Showing Balance? ™

🔄 Missing tokens or zero balance? Refresh & resync with these official steps

📉 Lédger® Live shows zero or incorrect balance? This usually happens due to sync delays, outdated cache, or unsupported token standards. Don't worry — your funds are safe on the blockchain. Follow this official guide to restore accurate balance display.

Why is my balance not showing? Common causes: cache corruption, node connection issues, missing account derivation, or ERC-20 token not added. The fixes below cover all major blockchains (Bitcoin, Ethereum, Solana, and more).

1 Refresh & resync accounts

2 Clear app cache (safe)

3 Re-add missing tokens manually

4 Check explorer for real balance

5 Update Lédger® Live to latest

+ Use "repair accounts" tool

💡 Pro tip: If balance still missing, clear known addresses and re-add via "Add account" — this forces a full sync.

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Lédger® Live · Balance Help Sync guide Token list Explorer links

⚡ Lédger® Live not showing balance? — official fixes & support